Review some testimonials from our valued customers


  • Gilles Fafard

    The Terrebonne orthotist is so nice and professional and always tries to find solutions to my problem. As soon as we enter the clinic, we are taken in hand and we see that the client is important.

  • Jocelyne Robert

    Natalie deserves the prize for her competence, courtesy and empathy. You quickly realize that she loves what she does and her patients. She is an important asset for Médicus.

  • Katayoun Aliyari

    I needed an immobilizer knee brace for my teared ACL, they patiently worked with me and found me the best brace which would fit best and easier to use for my body type. I had a very pleasant visit and I absolutly love my brace!

  • Fernand A. Beland

    Nice place to shop and great selection at competitive prices. I highly recommend it!

  • André Castonguay

    Thank you for the excellent customer service of Ms. Alicia who was understanding and knew how to popularize her knowledge. I recommend it to you!

  • Caroline Goulet

    Wow, I was served by Mr. Luc.. He listened to my needs. Unparalleled patience with his colleagues, my mother and me. He answered all my questions and more. He took 3 hours with me for a wheelchair. He didn’t even have dinner, because he took his time with me. He was exceptional.

  • Geneviève Loyer

    Very nice place and well located. Fairly fast service depending on the traffic and very polite. Very happy with my appointment.

  • Lucie Gingras

    Great service. Last minute of closing. Julie welcomed me with great empathy. She was waiting for me with the wheelchair. The orthotist took the time to explain everything to me about the benefits of the boot and the importance of putting it on correctly. Exceptional service. Thanks! It made me feel safe.

  • Chantal Desrochers

    Courteous welcome and informed, qualified and friendly technician. I loved my meeting.

  • Mary-Helen Boda

    This Medicus is truly exceptional. The receptionist is friendly and smiling. The orthotist took my measurements with the 3D camera. A few weeks later, I have a nice, functional, red knee brace that allows me to walk pain-free. My knee is now much better thanks to this great team.

  • Stéphanie Guaymard

    Good customer service experience on the phone to obtain a product out of stock in most Médicus stores. I was called back to offer to bring the item in question from a branch exceptionally. I really appreciated that someone searched for the product for me, then found a solution!

  • Mel Tetreault

    I arrived at the store around 4:30 p.m. on a Tuesday, looking for a splint for a humerus fracture since I couldn’t find one anywhere. So they welcomed me even though the shop was closing soon and I was able to consult an orthotist. In 10 minutes, I left with my splint and a big smile. The staff is friendly, courteous and attentive. I recommend!

  • Bruce Tremblay

    The service is excellent. Caring staff. The repair service is efficient and gives excellent service.

  • Stéphanie Gibeau

    Good first contact, good service at the counter, and above all excellent technicians in their field.

  • Dre. Dominique Synnott

    Excellent service. Quick follow-up and response from Julie. Orthotist’s follow-up, patience, and careful adjustment, finding a solution to the knee pathology. Really, I must underline this clear, fast, dedicated, and respectful service.

  • Pauline Brouillard

    A very good professional employee at the reception, very happy with the time granted to answer me with a smile.